Getting No Upload Speed From Ubee Modem

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Charter gave me a gateway from Ubee that worked pretty well for the outset few months.

It started running into a few bug as fourth dimension rolled past, namely random disconnects and restarts.

Charter said the problem wasn't on their end, so it was pretty apparent that the gateway was the point of the issue.

After getting the gateway stock-still, some other issue started popping upward; the Wi-Fi would cut off for long periods, simply I could still use the internet on the devices where I had used a wired connection, like my computer.

I had to go into research mode once more and effigy out what this issue was to go it fixed as soon as I could.

I went to Charter's and Ubee's back up websites and was able to read through a few forum posts discussing the same result that I was having with the gateway.

I managed to gear up my gateway with the information that I was able to assemble, and I decided to compile everything that I had constitute into this piece of cake-to-follow guide.

It should aid you get your Ubee gateway fixed in seconds and restore the internet in all its wireless celebrity.

To set your Ubee modem when its Wi-Fi is not working, cheque your cyberspace connection or for an outage on the ISP's end. Yous can besides restart your modem as some other fix for Wi-Fi issues.

Read on to observe out how to reset your Ubee modem and how y'all can bargain with outages in your area.

Check The Cables

One of the reasons y'all might not be getting Wi-Fi on the Ubee gateway is that the cables continued to the gateway might be having bug.

This can exist in the form of concrete damage or general wear and tear, and sometimes if your cables are pretty sometime, they need to exist replaced.

For ethernet cables, I would recommend the DbillionDa Cat viii ethernet cable, which has metallic stop connectors instead of the plastic ones that are more prone to breaking off.

The cablevision is too pretty fast and supports gigabit speeds as well.

Check Your Internet Connectedness

The Wi-Fi tin go downwardly because the net connexion itself goes down.

If there'south no cyberspace, there will exist no Wi-Fi.

The cyberspace can go down for various reasons similar cable damage, local outages, or Isp server failure.

To hands know if the internet is down, check the lights on the gateway.

If any of the lights are flashing or solid red, there is an issue with your internet connection.

Check For Service Outages

Service outages are ane of the other reasons you might non be getting Wi-Fi when your Internet access provider's network infrastructure runs into issues.

Outages like this not simply impact you lot merely other people that are on your ISP'southward network.

ISPs will treat all such outages every bit a loftier priority and will go them fixed as soon as possible.

Contact them if y'all need to get an estimate on when the fix volition get up to make your plans effectually it.

Restart Your Ubee Modem

If the Wi-Fi is still having issues and there aren't any outages at your ISP'due south terminate, y'all tin try restarting the modem.

A restart will soft reset the modem, which can fix quite a few bugs and issues.

To restart your Ubee modem:

Plow the Ubee modem off.
Unplug it from the wall socket.
Look 30 seconds to a minute before plugging the modem dorsum in.
Turn the modem back on.

After turning the modem back on, check if Wi-Fi works on all of your devices.

Reset Your Ubee Modem

If a restart didn't set up the Wi-Fi, yous could continue with a factory reset.

As the name suggests, doing this will restore the modem to its default settings equally it came from the factory.

This ways that all your custom settings, including your Wi-Fi proper name and custom password, volition be deleted, and you'll have to connect all your devices back to the modem over again.

To factory reset your Ubee modem:

Find the reset button on the back of the modem. It should be labeled equally such and will be recessed to prevent accidental presses.
Utilise a paperclip or something like that's pointy and non-metallic to press and agree the reset button.
Go on this button held for about 15 seconds for the reset process to begin.
The modem will restart and finish its reset procedure.
Go through and complete the initial setup process again.

After setting up the modem, check if Wi-Fi has come back and if you can access the internet.

Contact Back up

If none of these troubleshooting steps fixes the Wi-Fi on your Ubee modem, contact your ISP as soon as possible.

The faster you written report this issue to customer support, the faster they get in at a resolution.

Subsequently they run their own checks on their side, they should reliably tell you if you need your equipment looked at past a technician or if they tin ready the issue over the phone.

Listen to the instructions that they give and follow them to the letter.

Last Thoughts

When you should be replacing your modem is a pretty of import question in some cases, particularly if it's pretty onetime.

If it's at least 4 or 5 years one-time, the technology that information technology uses is already outdated, and it'due south time to upgrade to a newer model.

Merely before you get whatever random modem off the web, yous need to cheque the listing of modems that your Internet service provider allows you to use.

Get a modem from this list, and install information technology yourself to easily replace your old modem with a new one with amend and newer features.

Y'all May Also Bask Reading

How to Replace an Xfinity Comcast Modem With Your Own In Seconds
Internet Lag Spikes: How To Piece of work Around It
Link/Carrier Orange Light: How To Fix

Frequently Asked Questions

How long do routers last?

Skilful routers can last up to iv to v years, and while they depend on the physical environment they are placed in, the lowest estimate can exist three years minimum.

What lights should be on my router?

Each modem has its own unique set of lights, but more often than not, the Net light, the Ability light and the Link light should be either turned on or blinking.

If you have a Wi-Fi router, the Wi-Fi lite must also be turned on.

Why is my router non sending Wi-Fi?

Your router may not be sending Wi-Fi because of a loss of internet connection or other issues with your router.

Restart and so reset your router if restarting doesn't fix the issue.

How long does it accept for Wi-Fi to reset?

A hard reset or a manufactory reset will take virtually a minute to consummate.

A soft reset that you tin can exercise by restarting will be completed in less than 30 seconds.

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